OneFit CRM is a powerful sales team tool, enabling businesses to manage the complete sales cycle. The customer relationship can then be developed and managed from the first point of contact providing considered sales activity and a high level of customer care. OneFit CRM can be integrated with other desirable modules from the OneFit Product providing the opportunity for a total Technology Solution.

Easy access to real-time data for departmental and senior management and the wizard driven event logging provides accurate, current and historical data. The event logs can be defined as discreet according to permissions.

Call lists are presented according to criteria selected by the user and can deliver details for the current, missed historic or calls due in the selected period.  Reminders for actions required and the setting of priorities, highlighting  events, prevents missed opportunities or the requirement for unnecessary customer contact. The results your customers see is an improved, efficient, easy to deal with sales force which in turn establishes a stronger customer relationship and delivers optimised sales opportunities

Logistical Customer information includes WEB address, up to three contacts with email addresses and access to a location map. The search facilities are standard by various user defined analysis labels and the advanced search allows for text searches on all fields.

Examples of Uses

Keep all your important customer details in one place.

Unlimited category and analysis codes allows multi levels of analysis and reporting facilities.

OneFit CRM can be used as a stand alone module but benefits from the opportunity to form part of a fully integrated OneFit software solution or can be integrated with other third party software when required.

Consideration of implementation of the OneFit complaints module that integrates fully with the CRM will be the key to those all important accreditations such as ISO 9001 or Industry specific requirements.